How to send tracking numbers to the customers automatically?

[Comsatis]

#6521

Hi,

How do I communicate the order tracking number to customers automatically? Can you communicate a procedure to me?

Regards,

William

[Admin]

#6524

Hello,
Please check the following article.
Thanks

• This reply was modified 1 year ago by Admin.

[Nick]

#10573

FYI if anyone is struggling with this.

I found that I have to go to the order and manually Email Invoice/Order Details. This is not automatically sent by Woocomm by default.

Also, not sure if it’s just me or what, but the template by default has a field for date and I found that the date does not populate so I had to remove the lines from the template.

Two lines:
<th class=”date-shipped” scope=”col” class=”td” style=”text-align: left; font-family: ‘Helvetica Neue’, Helvetica, Roboto, Arial, sans-serif; color: #737373; border: 1px solid #e4e4e4; padding: 12px;”><?php _e( ‘Date’, ‘wcali_strack’ ); ?></th>
& <td class=”date-shipped” data-title=”<?php _e( ‘Status’, ‘wcali_strack’ ); ?>” style=”text-align: left; font-family: ‘Helvetica Neue’, Helvetica, Roboto, Arial, sans-serif; color: #737373; border: 1px solid #e4e4e4; padding: 12px;”>

Should be line 22 & 34 respectively in the ‘wp-content/plugins/woocommerce_aliexpress_shipment_tracking/templates/email/tracking_info.php’ file.

If you’re looking to modify the actual email template for this it is woocommerce email template: email-order-details.php

[Author]

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