[Arthemy Ryzhov]

in reply to: #9060

Hello,

Please, make sure that you are using the latest version of the plugin (1.7.14). If you are, and the problem is still occurring, please, contact our support: https://support.ali2woo.com

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8997

Hello,

Yes, we can see it. Can you contact our support about this problem? https://support.ali2woo.com

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8965

Hello,

You can create any field you want. But when a user send the form, the data have to be saved on the fields which are known for our plugin.

We noticed that you have created the ticket #6244 in our support system. We suggest you to continue our communication there.

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8961

Hello,

Thank you for a suggestion. We will include this feature in the upcoming releases.

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8958

Hello,

Our plugin implements a shortcode [wcae-track]. You can read more about this in the following article: https://forum.ali2woo.com/codex/woocommerce-aliexpress-shipment-tracking/

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8956

Hello,

Please, contact our support. We will help you to import the products: https://support.ali2woo.com

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8948

Hello,

We can modify the plugin especially for you but for an additional cost. If you are interested, please, send a ticket in our support center. There we can discuss details of your wish and cost of it: https://support.ali2woo.com

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8934

Hello,

If you want to continue to use this domain, you can just use our plugin with different products.

If you want to change the domain, you need to buy another purchase key, because technically it is different store.

We are selling our plugin on CodeCanyon and according to its license, one purchase key is for one site.

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8901

Hello,

Please, contact our support: https://support.ali2woo.com

We will see what is causing the problem.

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8789

Hello,

We see that you have created the ticket #6132 in our support system. We suggest you to continue our communication there.

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8787

Hello,

Please, contact our support if you haven’t done it already: https://support.ali2woo.com

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8786

Hello,

Please, contact our support if you haven’t done it already: https://support.ali2woo.com

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8721

Hello,

Please, contact our support: https://support.ali2woo.com

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: #8708

Hello,

Have you contacted our support? https://support.ali2woo.com

Thanks,
Ali2Woo Team

[Arthemy Ryzhov]

in reply to: Ali2Woo 1.7.7 #8655

Hello,

We have answered you on 19/09/2019. Maybe, our message is in the spam folder.

Thanks,
Ali2Woo Team

[Author]

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