[Admin]

in reply to: How to charge another shipping fee for manual added (own) products? #6008

Also Do you guys know how can i inform the customer how much time will it take to get Delivered , i mean what is the shipping Timelines ?

Typically, online stores deliver your orders in about 7-14 days, while with AliExpress shipping time mostly takes 15-45 days.

If you want to speed up things, you can use ePacket delivery method.

[Admin]

in reply to: How to charge another shipping fee for manual added (own) products? #6006

Hello,

Shipping Charges For India Not Coming when Products Added to Cart when i had my Flat Shipping for India as 100 Rs.

When I Deleted the Flat Shipping For india ,

I have my Price in INR ( Rupees ) , However when shipping appeared The Shipping charge was in Dollar while the Price was in INR .  Please note 1$ = 75 INR .

So the total price is coming wrong like – 2450 INR + 6 INR ( while this is in Dollar ) ..

1). You need to choose the INR currency in the plugin settings ( screenshot )
2). And set the right currency symbol for your prices ( screenshot )

[Admin]

in reply to: Chrome extension issue #5910

Hello, yes, we can help you.

It looks like you’ve some credentials inputted incorrectly on the chrome extension Options page.

Please send a ticket to the support center and include your WordPress backend credentials to the support ticket, we’ll try to connect.

Thanks

[Admin]

in reply to: “Bad auth token” error and how to increase the products limit? #5835

Hello,

the issue is related with wrong setting in the chrome extension or in the plugin.

Please send your WordPress backend credentials to our support center
and the technical team will help you to set up the plugin properly.

Thanks

• This reply was modified 1 year ago by Admin.

[Admin]

in reply to: How to hide watermark on images from AliExpress? #5833

Hello, Ali2Woo plugin has the built-in image editor, please send a ticket to the support center, we’ll send you a new version with the editor.

[Admin]

in reply to: Attributes & Variations #5738

It sounds good 🙂

[Admin]

in reply to: Attributes & Variations #5732

If an attribute is used in some variations, then you need to go to Variation tab and look through all variations and make sure they don’t have that attribute, otherwise you delete it.

[Admin]

in reply to: Attributes & Variations #5730

Hello, you can delete attributes from variations. Please note if you delete the attribute, you need delete it from all variations having it. The order fulfillment feature will work correctly.

Thanks

[Admin]

in reply to: Swatch Plugin #5729

Hello, perhaps It’s added by your theme? Could you temporary try to switch to WordPress default theme like the “Twenty Seventeen” and check if the issue will persist there? If the problem will keep, please send a ticket to our support center.

Thanks

[Admin]

in reply to: broken images #5676

Hello, you need to update your plugin to the latest version, please send a ticket to our support center. We’ll help you.
Thanks.

[Admin]

in reply to: chrome extension says “no epacket” #5620

Hello, please check a following article:

https://help.ali2woo.com/codex/ali2woo-google-chrome-extension/

 

Thanks

• This reply was modified 1 year ago by Admin.

[Admin]

in reply to: Returns #5619

Hello, you want to know what to do if your customer ask for refund?

Thanks

[Admin]

in reply to: Aliexpress API Approval #5618

Hello, if you have problem with it, you can switch to Admitad API Key.

Thanks.

[Admin]

in reply to: Affiliate Link Confirmation #5614

Hello, you need update the plug-in with the latest version. Please contact our support center:

support.ma-group5.com

Thanks

[Admin]

in reply to: AliExpress Dropshipping Business plugin for WooCommerce is problematic #5608

Hello, please send a ticket to our support center: support.ma-group5.com

Include to the ticket detailed information about your problem and our technical team will help you.

Thanks

[Author]

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