[Admin]

in reply to: Error: Import failed. No currency exchange rate available, you have to synchroni #14061

Hello, we have already  received your ticket in our support center, therefore we close topic here.

[Admin]

in reply to: Question about AliNext – new plugin for AlIExpress #14060

Hello,

We made a new topic about differences between Ali2Woo and AliNext plugins:
https://forum.ali2woo.com/topic/important-notice-alinext-vs-ali2woo-what-difference/

Also, we want to outline the following fact – we will update and maintain both plugins: AliNext and Ali2Woo.

You can go with any plugin you prefer. Definitely, AliNext provides more reliable and accurate data than Ali2Woo, however Ali2Woo is great solution, that thousands dropshipping stores use.

[Admin]

in reply to: Error on importing any product #14058

If you’re using free plugin version then the latest one is 2.3.2.
You can download it from wordpress.org portal: https://wordpress.org/plugins/ali2woo-lite/

[Admin]

in reply to: Chrome Extension – Import Failed #14041

Hello, you have to generate the new update token:
https://help.ali2woo.com/codex/how-to-get-access-token-from-aliexpress/

[Admin]

in reply to: Error on importing any product #14040

Hello, your error says “you have an outdated plugin version”. You have to update the plugin to the latest version.

[Admin]

in reply to: We’ll restore this function soon. Why I see this message? #14028

Hello, it looks like you’re using an old plugin version. You have to update it to latest one.

[Admin]

in reply to: We’ll restore this function soon #14027

Hello, we’ve updated the lite version of the plugin a few days ago. It comes with fixes, you have to install it.

[Admin]

in reply to: Autocomplete in nested Forms #14022

Hello Holly,

Please send the request to our support center: https://support.ali2woo.com

[Admin]

in reply to: Plugin Installation #14021

Hello, make sure that you have gravity form plugin installed.

[Admin]

in reply to: bng2Woo #14003

Hello, our support center is here: https://support.ali2woo.com

[Admin]

in reply to: Chrome Extension Does Not Add Shipping Address #14002

Hello, we’ve fixed that in the latest version of our chrome extension.

[Admin]

in reply to: Session token is not found. Add a new token in the plugin settings. #13955

When I try to import products by Search it says:

“We’ll restore this function soon.”

We’ve restored that function in the premium plugin version. The latest plugin version is 1.23.0 at the moment.

[Admin]

in reply to: Session token is not found. Add a new token in the plugin settings. #13954

Hello, you have to check our instruction: https://help.ali2woo.com/codex/how-to-get-access-token-from-aliexpress/. It covers both your questions.

[Admin]

in reply to: CPF meta field – How to add the customer CPF on aliexpress order #13947

Hello, if you’re using the premium plugin version, you can contact our support center: https://support.ali2woo.com

[Admin]

in reply to: Import Notice! #13931

Some of the products imported earlier run stock balances into zero after the version update. Some other do not. Do not understand, what’s the difference. However overriding the product with new import will correct that and stock balances come back and do not dissapper with new sync any more.

try to install the latest version of the plugin. if the problem will persist, contact our support center: https://support.ali2woo.com

[Author]

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