[Admin]

in reply to: Issues with my plugin version #14511

Hello, yes, Ali2Woo plugin is not compatible with Woocommerce HPOS. You have to us our new plugin that is compatible with HPOS. New plugin is AliNext.

[Admin]

in reply to: cannot use my license #14510

Hello, if you work with Ali2Woo for 3 years already then you should know that AliExpress API has some serious problems. That’s why at the beginning of 2023 with released new solution – AliNext. If you migrate we will make a special bonus for you because you used Ali2Woo plugin before.

[Admin]

in reply to: Ali2Woo Avatar issue?! #14509

Hello, why do you think that it’s Ali2Woo plugin problem? If you disable the plugin, will the problem persists?

[Admin]

in reply to: Products uploaded to Draft #14493

Please contact our support center.

[Admin]

in reply to: Import failed. undefined from 1 month #14492

Hello, it’s known problem, you can migrate to AliNext to prevent such issue, please check the detailed information here.

[Admin]

in reply to: Cannot update price for live products #14491

Hello, yes, the prices on AliExpress can vary depending on region. AliExpress API doesn’t allow to get prices from exact regions therefore you face with such a problem. We have another plugin – AliNext, that we made specifically to help with this problem. Please check the detailed information here.

[Admin]

in reply to: Product import failed #14488

Hello everyone, yes, Tayyba gave the clear suggestion to resolve the issue.
However, if you still have any problem with the plugin, please contact our support center: https://support.ali2woo.com

[Admin]

in reply to: ERROR The error message is: Auth error: Purchase key not valid or expired. #14472

Hello, please contact our support center

[Admin]

in reply to: Auth error: Purchase key not valid or expired. #14471

Hello, please send the request to our support center, we will check your purchase code.

[Admin]

in reply to: Chrome Extension Update #14460

Version 2.2 – 13.10.2023

• fix parser for aliexpress.us portal

• This reply was modified 2 years ago by Admin.

[Admin]

in reply to: Not importing product #14452

If anyone still has this issue, please contact our support: https://support.ali2woo.com/

[Admin]

in reply to: Not importing product #14446

Hello, did you create a ticket in our support center?

[Admin]

in reply to: Images Broken #14441

Please check your System Info page in the plugin settings and make sure there are no warnings.

[Admin]

in reply to: Shipping methods not working #14440

Hello, you show chrome extension, it’s not a plugin.
Anyway, please send a ticket to our support center, we will check it.

[Admin]

in reply to: Resolved: How to fix errors: “a2w_remote_get error” and with CURL certificate? #14435

It was the issue related with new AliExpress API update. Please install the latest version of teh plugin from Codecanyon: 1.26.0. Today we finished the integration with that api and plugin works as expected now. Please don’t forget to regerate your aliexpress token in the plugin settings.

[Author]

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